Privacy Policy

Welcome to our Privacy Policy page. Your privacy is of utmost importance to us. This policy outlines how we collect, use, protect, and manage your information when you visit or interact with our website. By using our services, you agree to the terms described below.

What Data We Collect

We may collect various types of personal and non-personal information, including but not limited to:

• Personal Identification Information: such as name, email address, phone number, and mailing address when you voluntarily provide it via forms or correspondence.
• Technical Data: including IP addresses, browser type, operating system, and access times automatically collected through cookies and server logs.
• Usage Data: details of how you use our website, pages visited, links clicked, and other interactions.
• Cookies and Tracking Data: data collected through cookies and similar tracking technologies to improve user experience.

How We Use Data

We utilize the collected data to:

• Provide, improve, and personalize our website and services.
• Communicate with you regarding inquiries, support, or service-related updates.
• Analyze website usage to enhance performance and user experience.
• Comply with legal obligations and protect against fraud or abuse.

Cookies

Our website uses cookies to enhance functionality and provide a better user experience. Cookies are small text files placed on your device that help us analyze site traffic and remember your preferences. You can control or disable cookies through your browser settings; however, this may affect website performance.

Third-Party Links

Our website may contain links to third-party websites or services, including social media platforms such as Social/X. We do not control these external sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We take the security of your data seriously and have implemented appropriate technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction. Despite these precautions, please be aware that no method of transmission over the internet or electronic storage is completely secure.

User Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request that we delete your personal data under certain conditions.
• Restriction: Request the restriction of processing your personal data.
• Objection: Object to the processing of your data for direct marketing or legitimate interests.
• Data Portability: Request your data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us using the details provided below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

• Email: [email protected]
• Phone: +49 821 3240
• Address: Heilig-Kreuz-Straße 14, 86152 Augsburg, Germany
• Social/X: https://x.com/stadt_augsburg

We reserve the right to update this Privacy Policy as necessary. We encourage you to review it periodically for any changes.